We have set up an online shopping cart for ease of ordering and convenience for our customers. We do realize, however, that not everyone enjoys shopping online. You can place a mail-in order by following the instructions below.
To Order by mail:
To place an order by mail:
1) Add the items to the shopping cart as if you were placing an online order with us.
2) Be sure to update the zip code on the shopping cart to reflect an accurate shipping rate and hit the "update cart" button.
3) Select the shipping carrier/method you prefer from the list in the shopping cart.
4) Instead of paying online, you can print the shopping cart webpage and mail it in with your payment to the address listed below.
5) Be sure to include your shipping information as well as a phone number in case we need to contact you about your order.
Please read the following:
We currently ship on Saturday and Sunday of each week. Click here for more details.
We are happy to accept payments in cash, check, money order, or you can use your credit card to pay through our online shopping cart or you can mail your credit card information to us to process (all documents are shredded after we receive them).
Paypal is a secure method for making online payments by credit card, echeck, or direct transfer and by clicking on the order button in the shopping cart you will be taken to a secure server to enter your payment details. You do not need to have an account with Paypal to use this service to pay with your credit card, Paypal is now a credit card processor just like all of the other credit card processors out there!
If you prefer to pay via credit card through the mail, just print out your order and include you credit card details (number, exp. date, and your billing zip code).
If sending in payment please make checks or money order payable to:
High Temperature Tools & Refractory
P.O. Box 2293
Tuscaloosa, AL 35403
For special orders that aren't paid for through the shopping cart or via mail, or for payment for International orders, please use the link below. This link takes you to the Paypal secure server to enter the payment details and amounts manually.
Returned check policy:
We've unfortunately had to institute a returned check policy. All returned checks will be assessed a $20 fee in addition to the original amount.
We are a small family owned business, whose main concern is quality and excellent customer service. We strive to do our best to make sure your order is packaged securely. If you ever have a question about anything, please do not hesitate to email us. We generally reserve Saturday and Sundays for email correspondence.